ServiceNow Analytics Advisor (37062-1)

Posted 04 May 2022
LocationBudapest
Job Type Temporary/Contract
DisciplineIT / Telecom
ReferenceBBBH525103_1651649055

Job description


We are looking for experienced candidates for our multinational partner in Budapest:

ServiceNow Analytics Advisor (37062-1)

Description:


Evaluating and developing ServiceNow Visualization Dashboards (high visibility, high impact, high complexity).

Tasks:

  • Reporting and analytics activities in ServiceNow using Performance Analytics and native reporting capabilities
  • Develop dashboard visualizations that meet customer requirements
  • Creation JavaScript snippets and database views to be used by the ServiceNow Performance Analytics indicators and filtering for reports
  • Form and workflow development in ServiceNow using no-code delivery
  • Updating ServiceNow Knowledge Base articles for Performance Analytics and Reporting topics
  • Administration of ServiceNow Performance Analytics environment, data collection jobs, and components
  • Customer engagement to align on their requirements with out of the box functionality


Requirements:

  • 3+ years of ServiceNow Performance Analytics experience
  • Experience configuring and developing within the ServiceNow Performance Analytics module
  • Experience with ITSM Processes (Change, Incident and Problem Management)
  • Familiar with industry standards for reporting, including ITIL business processes
  • Experience with KPI Composer, nice to have
  • Experience with Tableau workbooks, nice to have
  • Fluent English and Hungarian verbal and written skills
  • Strong communication skills; Problem Solving
  • Initiative, work with minimal supervision
  • Desire to learn and contribute at a high level


Our Client's offer for you:

  • International work environment and team
  • Fair, competitive compensation; professional development opportunity
  • Modern, easily accessible office in Budapest, some home-office flexibility is allowed



Please apply online after a short registration to our page.

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As an Equal Opportunities employer we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.