Digital Product Specialist - Europe

Közzétéve 9 Augusztus 2022
LokációBudapest
Munkakör típusa Kölcsönzés
ÜzletágGyártás / Termelés
ReferenciaBBBH546324_1660038648

Munkakör leírása

DIGITAL PRODUCT SPECIALIST


Job Purpose
The Digital Product Specialist helps maintain & ensure optimum performance of the assigned digital products for the PU- including driving continuous improvement, data quality checks and access control. This role works in partnership with users in the PU, digital product specilaist, product owners, Ensures the application meets the needs of our customers, internal compliance standards, and beyond a minimal viable product creating a positive user experience and assurance of transactional continuity towards achieving customer and operational excellence. The analyst helps deploy the right analytics for teams in the PU to review performance, and generate insights for intervention and action.


Key Accountabilities

  • Understand business requirements and role of digital portfolio in the same
  • Assure the systems operate well and user experience is satisfied
  • End to end product ownership of application input & output performance
  • Accommodate expansion of application with new customers, customer offers, and promotions
  • Monitor and work with key stakeholders to drive usage of the digital product as intended
  • Provide data analytics and insights emerging from the application to drive decision making and interventions
  • Work with users to develop and maintain prioritised back-log of user stories for the assigned digital products
  • Work with relevant stakeholders - Product Owners, I&E etc. to deploy agreed user stories in the form of product features
  • Ensure optimum functioning of digital product through appropriate escalation and resolution through I&E/assigned technical resources
  • Develop standard dashboards and reports to track how business is performing & customisable reports to allow deep dive into specific areas
  • Support custom data and reporting asks for specific interventions as required
  • Conduct regular data quality to ensure accurate representation and decision making
  • Understand bp guidelines(IT&S, Digital security), financial frameworks and processes to recommend the right approach for delivering the required solution
  • Maintain compliance requirements like access control, PII and cyber-security checks

Requirements

  • University degree OR equivalent desirable
  • Experience with data analysis, performance insights, and creating management dashboards
  • Proven experience with MI automation and analytics
  • Fluent in strategic MI tooling (e.g. Power BI, Tableau)
  • Ability to work across multiple levels of detail: Analytics, MI, data, operating model intent and systems design to translate business needs into MI solutionsData visualisation, business analysis,



Languages:

  • English: Mastery or Advanced


Competencies:

  • Digital Fluency - Mastery
  • Data quality management
  • Data analysis and data visualization
  • Analytical thinking

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